Fact Sheet 3 Continuum of care
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Introduction: Comprehensive
care across a continuum
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Components related
to comprehensive care
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Sites in the continuum
of care
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Optimal professional
service allocation for HIV/AIDS care
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Basic principles
in continuum of care
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Integrating HIV
prevention and care
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Steps in linking
services across the continuum
1. Assess
the level and type of need
2. Developing links
3. Staff and training
4. Wider involvement
5. Counselling
6. Care at home
7. Care costs
8. Programme monitoring
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Continuum of care
checklist
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Questions for reflection
and discussion
• Introduction: Comprehensive
care across a continuum
Comprehensive
care involves a network of resources and services which provide
holistic, comprehensive, wide ranging support for people living
with HIV/AIDS (PLHA) and their families. A continuum of care includes
care between hospital and home over the course of the illness. There
are many issues that need to be addressed before continuous can
be provided. There need to be adequate resources (financial, supplies,
services, staff, volunteers, government and community support),
and connections between them. Care must incorporate clinical management,
direct patient care, education, prevention, counselling, palliative
care and social support.
• Components related to
comprehensive care include:
- Clinical Management
and direct physical care to PLHA and his/her family (Fact Sheets
4 & 5)
- Education (for
health workers, family, neighbours, volunteers, etc.) (Fact Sheet
9)
- Involvement
of the PLHA
- Counselling
(social, spiritual and emotional support) (Fact Sheet 7)
- Voluntary testing
and follow-up (Fact Sheet 7)
- Adequate resources
(medicines, medical supplies, linen, food, clothing, shelter,
money)
- Advocacy and
legal aid (Fact Sheet 6)
- Prevention
strategies (Fact Sheet 12)
- Care for the
caregivers (Fact Sheet 7)
- Protection
and infection control (Fact Sheet 11)
- Strategies
to promote acceptance of PLHA, and reduce stigma and isolation
in institutions and communities (Fact Sheet 6).
Although many
countries will not have adequate resources to address all these
components, each country can be working toward comprehensive care.
• Sites in the continuum
of care
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· Home
care is care given to sick people in their
homes. This might include people caring for themselves, or care
given by family, friends, neighbours, health and social service
workers and others. Such care can be physical, psychosocial, spiritual
and palliative.
· Community care is care
given by people within the community. This care might be given by
nurses, midwives, trained volunteers, community health or TB workers,
traditional healers, non-governmental organizations (NGO), local
leaders, teachers, youth groups, lay or religious leaders etc. Health
centre care is given to sick people in a community health centre
by nurses, midwives, counsellors, social workers, traditional healers,
volunteers and other staff.
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A nurse
in the U.S. counsels the relative of a person living with
HIV/AIDS. (Credit: UNAIDS/Kobre)
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· District
hospital care is given to sick people by
doctors, nurses, counsellors, social workers, education services,
legal aid.
• Optimal professional
service allocation for HIV/AIDS care
Human resources
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Health facility-based care |
Community care |
Doctor |
XXXX
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X
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Nurses |
XXXX
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XX
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Counselors/Social workers |
XX
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XX
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Traditional practitioners / community workers |
X
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XXX
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Families |
X
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XXXX
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• Basic principles in
a continuum of care
- Listen
to the person with HIV/AIDS and his/her family, and enable
them to plan for the future (Fact Sheet 7).
- Care
can, and should be integrated with prevention to provide
for a comprehensive, holistic system of HIV management (Fact
Sheet 12).
- Care-givers/institutions must not be discriminatory or judgmental
in order to provide accessible and acceptable programs of
care and prevention based on respect for human dignity.
(Fact Sheet 6).
- Confidentiality must be respected and basic rights observed
(Fact Sheets 1 & 7).
- Providing
and making referral to counselling and other support networks
is important for to comprehensive, holistic care (Fact Sheet
7).
- Preventing
HIV-related infections is cost effective in preventing deterioration
of the person's overall health status resulting in heavy
costs to the health care system (Fact Sheets 4 & 5)
- Expensive
in-patient care can be kept to a minimum with available,
accessible and acceptable links and referral mechanisms
in a comprehensive, holistic care continuum.
- The more
involvement of the local community and its resources, the
more cost effective, comprehensive and holistic is the care.
Local people are well suited to provide appropriate care.
- Many
people prefer to die at home, therefore, terminal care outside
hospital should be a viable option. However, adequate support
will be necessary (Fact Sheet 8).
- Staff
usually need, and benefit from education (Fact Sheet 9),
supervision and support. Addressing the needs of the care
givers helps reduce stress amongst the staff (Fact Sheet
7).
- In many
countries, people with HIV/AIDS and their families are good
advocates and a useful resource in planning and providing
comprehensive, holistic care.
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• Integrating HIV prevention
and care
It is important
to combine care with education and prevention strategies. Listening
to and learning from the affected person/family is a vital component
of care (Fact Sheet 7). Counselling services, sexually transmitted
disease (STD) clinics, maternal child health clinics and other health
and social services can play an important role. In this way, voluntary
testing and counselling, education about risk behaviours, and the
distribution of condoms is possible. Such activities should be combined
with counselling, clinical management and physical care. It is important
to build on the care that people already provide for themselves
within their communities. Incorporating and strengthening existing
programs such as cancer care or care for the chronically ill are
important strategies.
The figure below provides a visual representation of a conceptual
framework of comprehensive care across the continuum.
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Reproduced from:
Osborne, C. M., van Praag, E. & Jackson, H. (1997). Models
of care for patients with HIV/AIDS. AIDS (11B), 135-141.
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• Steps in linking services
across the continuum
1.
Assess the level and type of need
What are the reported numbers PLHA with HIV related illnesses in
your area? Refer to records in local hospitals, antenatal, STD or
TB clinics where HIV testing has been carried out. If available,
check the national HIV data base. If this information is not available,
while maintaining the need to respect confidentiality, make an assessment
yourself by observing and discussing these numbers with various
community groups.
What are the local attitudes towards AIDS? How are PLHA viewed by
their families and communities? What do PLHA and their families
need? Often their needs are financial and material support such
as lack of jobs, money, food, clothing, shelter, water, transportation,
and medicines. Other major needs might include medical care, emotional
and spiritual support, and education about HIV.
What care is already being provided? What is the impact on health
services and staff? What are the trends for outpatient attendance,
hospital admissions and bed occupancy rates? Are staff experiencing
difficulty related specifically to HIV care?
What referral problems exist between hospitals and community health
facilities?
Are appropriate medicines available at the relevant sites of care?
What are the most commonly used medicines for treating HIV related
infections? Who would pay for the medicines? Are their adequate
supplies of condoms and other household and medical supplies?
How are HIV related illnesses treated in the community? Who treats
the PLHA, in what manner?
How is contact maintained with people diagnosed with HIV and later
discharged? To what extent are counselling and testing available
and being used?
What community services already exist? Could they be expanded or
further utilized to include care for the PLHA?
Could care for PLHA be incorporated into the care of people with
other chronic illnesses?
Could links be improved with STD, family planning, TB, maternal/child
health services or other social services?
What other services are there in the community? Are NGOs providing
care, prevention, education or counselling?
This list of assessment measures might be too much for the isolated
nurse/midwife. However, it is important to consider as many of these
questions as possible within your region.
2. Developing
strong referral systems
Setting up a workable structure will require coordination with the
hospital, clinics, voluntary and confidential counselling and testing
and other support agencies (government and non-government). A good
referral system is important between hospital, home, clinic and
other people and agencies (e.g. traditional healers, community health
workers).
3. Staff and training
It is important to train community health workers and others in
the care and prevention of HIV. This training can include management
of common illnesses such as skin rashes, diarrhoea, and how to train
family carers in basic nursing and home care (Fact Sheets 4 &
5). It might also be important to provide them with the basic essential
medicines and supplies. These community health workers can be important
to the team as they have first hand knowledge of the community.
4. Wider involvement
Make strong community links by using established structures:
• organize
meetings and workshops with local healers. These gatherings provide
valuable opportunities for sharing knowledge and perceptions about
HIV/AIDS, the roles for healers in prevention and care, infection
control, and referrals to hospitals and clinics
• meet with local NGOs and community leaders including religious
and traditional organizations to discuss their perceptions of the
epidemic and possible ways to support families and provide community
education
• develop and maintain close links with staff from other agencies,
education and welfare departments, including social workers, counsellors,
and others working with PLHA and their families.
5. Counselling
Emphasize the importance of ongoing counselling, not just before
and after HIV testing. It is important to combine care with emotional
support and education on HIV prevention and infection control. Ideally,
all staff need training in basic counselling skills (Fact Sheet 7).
Also, referral systems should be maintained with the hospital based
counsellor.
6. Care at home
Visits by the home care team are valued by PLHAs and their families
for medical care and advice. Transport to hospital (where available),
emotional support, education and help with basic needs (food, shelter,
supplies) are also important. One of the most important issues is
money. Sources of income (e.g. welfare departments, NGOs, starter
grants for income generation) should be investigated and a list provided.
It is also important that, when the family is unable to cope, PLHA
who are critically ill, are referred to hospital if at all possible.
However, many patients choose to die at home, so counselling (Fact
Sheet 7), palliative care (Fact Sheet 8), and practical support for
the PLHA and his/her caregivers is very important. Help might also
be required after the PLHA has died, and could include emotional support,
instructions on how to safely prepare the body, and funeral arrangements.
(Fact Sheet 8).
7. Care costs
Sufficient resources need to be allocated in order that the continuum
of care programme to be sustainable in the long term. Although training
community volunteers can reduce some long term costs, consideration
must be given to costs associated with on-going training and supervision
(Fact Sheet 9). Direct costs to the family, such as payment for medical
and traditional treatments, extra food and other items, should also
be taken into account. Other costs, some of which are less easy to
measure include: loss of earnings, loss of agricultural productivity,
and the additional workloads put on women and girls.
8. Programme monitoring
Indicators for measuring the success of the continuum of care
efforts need to be established at the start, and team members need
to keep accurate records in order to assess the quality of care. A
successful continuum of care involves using existing services appropriately
so that the PLHA can use the site and service to best suited to their
health and/or social service need. Team members may wish to monitor
the following indicators of quality of care:
number
of PLHA accessing resources in the continuum of care
number of referrals
number of PLHA who use the appropriate site to fit their health/social
service needs
types of linkages between resources and services
number of drugs, medical supplies and condoms distributed
changes in hospital attendance
changes in community attitudes
the number of PLHA sharing news of their diagnosis with family/friends
satisfaction with treatment
support for the PLHA and his/her carers and health care workers
volunteer training given
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• Continuum of care checklist:
Does the district plan or the review consider:
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- Comprehensive care policies and guidelines for (a) clinical
management, (b) nursing care, (c) counselling and voluntary
counselling and testing, and (d) social support?
- Resource mobilization across the continuum of care to provide
(a) discharge planning, (b) referral networks, (c) government/NGO
links, and (d) community support to PLHAs and caregivers?
- Integration of HIV/AIDS care with existing services such
as (a) in- and out-patient care, (b) health centres and
dispensaries, (c) tuberculosis, sexually transmitted disease
and maternal/child and family planning clinics?
- Prevention intervention as part of care by (a) counselling
partners of PLHAs, (b) supplying condoms, (c) educating
family members, and (d) stimulating support groups among
PLHAs?
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Questions for reflection
and discussion
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How can
a continuum of care be implemented in such a way that services
are provided for the PLHA and his/her family where they are
most needed?
How can prevention and care be integrated across the continuum?
How can the PLHA, the family or caregivers be directly involved
in planning care?
How can stigma and fear of HIV be addressed? What can you
do to help change people's attitudes?
What strategies do you consider to be necessary to sustain
a continuum of care model?
How can you ensure that patients are linked with other services
and referred to other care options when necessary?
If you are working in a situation where you have little support,
how can you contribute to the continuum of care?
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References
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Allocating
Resources. AIDS ACTION Newsletter, (38), AHRTAG, 1997. Gilks,
C. et al. (1998). Sexual health and health care: Care and
support for people with HIV/AIDS in resource-poor settings.
Department of International Development (DFID), London.
Osborne, C.M., van Praag, E., & Jackson, H. (1997). Models
of care for patients with HIV/AIDS. AIDS (11B), 135-141.
Support for Home Carers. AIDS ACTION Newsletter, (38), AHRTAG,
1997.
World Health Organization. AIDS Home Care Handbook. Global
Programme on AIDS (WHO/GPA/ HCS/93.2)
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